MONDAY at CIL

What a day! A keynote and five sessions. Anybody else feeling a bit of brain drain? I am heading down to the lobby for a nice beverage shortly. They have something called Modern Mule on the menu and I had one last night. Tasty. The great thing about today's sessions was that they were all very different with no real overlap. I am staying put in the Internet@School track because that is where I present and also it best meets my needs. And before that was the keynote, Steve Denning. His message, that we should strive to delight customers, can apply to patrons, students, colleagues, and superiors. It was a great kick-off for the day. Here is my sketchnote for that presentation: