I find it interesting that both Monday and Tuesday’s
keynotes focused on the same word…DELIGHT! It is a point well taken that
libraries and librarians should seek to offer delightful experiences and
opportunities to patrons, students, and the general public. FUN should be a
priority along with other more traditional values. I think there are a number
of ways to do this, including special events and programs, maker spaces, coffee
bars, author visits, and collaboration with student/local/academic groups and
organizations. I just finished a stay at a boutique hotel in DC, The Quincy. We
were greeted at the cab and ushered in by a friendly greeter/concierge. This
wonderful fellow accompanied us to our room, explaining on the elevator all the
special services and spaces in the hotel. Every time we re-entered the lobby we
got that same warm friendly welcome. There were comfortable chairs and shelves
with books to read and games to play. It was a bit of a cross between a
traditional hotel and a B&B. Then we moved to a very nice, expensive,
conference hotel, which is also very traditional. You have to pay for Internet
access. Folks there are nice but not in the warm personal manner of the Quincy staff.
Guess where we will stay if we return?
Every term I try to focus on one goal with my students, in
additional to the expected duties of a prof. This term I vowed to be more
encouraging. I really bent over backwards to work with students who were plying
me with questions, remembering especially with brand new students what a
culture shock it is to become a student after years as a teacher. I now have my
focus for next term: DELIGHT! I am going to try extra hard to provide DELIGHT
to students. We need to have more fun!
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